Contact iStore Pro — Electronics & iPads USA

Get In Touch

We're here to help you with any questions about our refurbished iPads. Contact us and we'll get back to you within 24 hours.

Contact Information

Choose your preferred method to reach out to us. We're always happy to help!

Phone Support

Speak directly with our support team

+1 (800) 275-2273
Mon-Fri: 8AM-8PM EST Sat-Sun: 9AM-6PM EST

Email Us

Send us an email and we'll respond quickly

support@istorepro.com
Typically respond within 2 hours

WhatsApp

Chat with us instantly on WhatsApp

+1 (555) 123-4567
24/7 support available

Live Chat

Instant help from our support team

Mon-Sun: 6AM-12AM EST

Business Information

Our Location

Address: 4590 Beechnut St Houston Texas 77096
United States

Business Hours

4590 Beechnut St
Houston, Texas 77096
United States

Shipping Center

Free 2-day shipping across USA
Orders processed within 24 hours

Experience

8+ years in refurbished iPads
50,000+ satisfied customers

Why Choose iStore Pro?

Free 2-Day Shipping
30-Day Return Policy

Send us a Message

Fill out the form below and we'll get back to you as soon as possible.

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Quick Help

FAQ & Help Center Shipping Information Return Policy

Frequently Asked Questions

Quick answers to common questions about our products and services.

Product Questions

What does "certified refurbished" mean?

Our certified refurbished iPads undergo a comprehensive 25-point inspection process. Each device is tested, cleaned, and restored to like-new condition with 85%+ battery health. They come with a 1-year warranty and all original accessories.

What is the battery health of your iPads?

All our refurbished iPads have battery health of 85% or higher. We test each battery and provide the exact health percentage in the product description. Most devices have 90%+ battery health.

Do you offer warranty on refurbished iPads?

Yes! Every iPad comes with a comprehensive 1-year warranty that covers hardware defects, battery performance, and screen issues. We also offer optional extended warranty plans.

Order & Shipping

How long does shipping take?

We offer free 2-day shipping across the United States. Orders placed before 2 PM EST are processed the same day. You'll receive tracking information as soon as your order ships.

What is your return policy?

We offer a 30-day return policy for all purchases. If you're not satisfied with your iPad, you can return it for a full refund. Return shipping is free and we provide a prepaid return label.

Do you ship internationally?

Currently, we only ship within the United States. We're working on expanding our shipping options to Canada and other countries in the near future.

Support & Warranty

How do I make a warranty claim?

Contact our support team via phone, email, or the contact form above. Provide your order number and describe the issue. We'll guide you through the warranty claim process and typically resolve issues within 3-5 business days.

What technical support do you offer?

We provide free technical support for setup, software issues, and basic troubleshooting. Our support team is available via phone, email, and live chat during business hours.

Can I purchase additional warranty?

Yes, we offer extended warranty plans that can extend your coverage up to 3 years total. Contact our sales team for pricing and details on extended warranty options.