Terms & Conditions

General Terms

Welcome to iStore Pro. These terms and conditions outline the rules and regulations for the use of our website and the purchase of our products.

• You must be at least 18 years old to make a purchase
• All purchases are subject to product availability
• We reserve the right to refuse service to anyone
• Prices are subject to change without notice
• We are not responsible for typographical errors in pricing

Product Condition & Description

• Products are sold in "as-is" condition unless otherwise specified
• All devices are fully tested for basic functionality
• Product descriptions are accurate to the best of our knowledge
• Cosmetic condition may vary and is described for each listing
• Battery health percentages are approximate and based on our testing
• No manufacturer warranty is included with used devices

Payments & Pricing

• We accept major credit cards processed through Stripe
• All prices are in US Dollars (USD)
• Sales tax will be added where applicable
• Payment must be completed before order processing begins
• Failed payments may result in order cancellation

Order Processing & Shipping

We strive to process and ship orders as quickly as possible to ensure you receive your products in a timely manner.

• Orders are typically processed within 1–3 business days after payment confirmation
• Shipping times vary based on your location and selected shipping method
• Tracking information will be provided once your order ships
• Delivery dates are estimates provided by shipping carriers
• Signature may be required for delivery of high-value items

Returns & Refunds

Please review our comprehensive Refund & Return Policy for detailed information about returns, eligibility, and the refund process.

• 14-day return window for eligible used iPads
• Products must be returned in original condition
• Refunds are issued to the original payment method
• Return shipping costs are the customer's responsibility
• Refund processing takes 5-10 business days after inspection

Limitation of Liability

• We are not responsible for shipping delays or issues caused by carriers
• Not liable for incidental or consequential damages
• Maximum liability is limited to the purchase price of the product
• Not responsible for carrier lost or stolen packages after shipment
• Not liable for improper use or handling of products
• Not responsible for compatibility issues with third-party accessories

Intellectual Property

All content on this website, including images, text, logos, and product descriptions, is the property of iStore Pro and protected by intellectual property laws.

• Apple, iPad, and related trademarks are property of Apple Inc.
• Website content may not be reproduced without permission
• Product images are for representative purposes
• Unauthorized use of website content is prohibited

Governing Law & Jurisdiction

These Terms & Conditions are governed by and construed in accordance with the laws of the United States.

• Any disputes shall be resolved in the courts of the United States
• These terms comply with US consumer protection laws
• International customers are subject to these terms
• Additional terms may apply based on your location

Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Continued use of our website after changes constitutes acceptance of the updated terms.

• Updates will be posted on this page with a new "Last updated" date
• Material changes may be notified to users
• Current terms apply at time of purchase
• Users are responsible for reviewing terms periodically

Contact Information

If you have any questions about these Terms & Conditions: